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商務(wù)談判中的禮貌原則策略
畢業(yè)論文
Politeness Priciple as a Strategy in Business Negotiation
Abstract
Business negotiation is a process in which at least two or more parties with common and conflicting interests try to reach an agreement of mutual benefits. It is essentially a kind of verbal communication activity. Whether it will succeed depends largely on the use of language. Both parties involved will endeavor to win the most benefits while maintaining cooperation with each other. Therefore it is necessary to adopt the appropriate language strategies. Among them, politeness strategy is the most commonly used one that contributes to a successful business negotiation. Politeness strategy can enhance the mutual trust and understanding among negotiators so as to increase the odds for negotiation success. The first part introduces the language feature of business negotiation. The second part aims at politeness principle and relevant theories. The third part will explore the application of politeness strategy in business negotiation. This thesis attempts to highlight the politeness theory and analyze its application in business negotiation.
Key Words: business negotiation; politeness principle; FTA; pragmatic
strategy; vague language
摘 要
商務(wù)談判,是1種為了達(dá)成協(xié)議或?qū)で蠼鉀Q問(wèn)題的方法,也是在談判人員之間進(jìn)行的交談、討論、闡述乃至質(zhì)疑、爭(zhēng)辯的過(guò)程。 談判的任何1方在與對(duì)方合作的同時(shí),都力圖贏得最大利益。 因此,使用有效的談判策略是必要的。 其中,禮貌原則策略在商務(wù)談判中應(yīng)用極為廣泛的,也是1種行之有效的方法。 禮貌語(yǔ)言策略能增加談判者之間的信任度,提高談判中的自覺(jué)性,增加談判成功的機(jī)會(huì)。第1部分主要介紹了商務(wù)談判的語(yǔ)言特點(diǎn)；第2部分主要講了禮貌策略極其理論知識(shí)；第3部分闡述了禮貌策略在商務(wù)談判中的應(yīng)用。本文試從商務(wù)談判的例子中分析禮貌策略的合理運(yùn)用,及其恰當(dāng)表達(dá)方式。
關(guān)鍵詞：商務(wù)談判、禮貌策略、面子威脅論、語(yǔ)用策略、模糊語(yǔ)言
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