商務英語關于索賠的日常口語
1.We are very sorry to inform you that your last shipment is not up to your usual standard.
貴方運到的最后一船產品不符合原來標準，特此奉告。
2.We shall appreciate your prompt attention to the adjustment of this claim.
就...，敬請迅速處理。
3.We would like to submit this claim to arbitration.
本公司要將索賠一事提出仲裁。
4.If the cargoes cannot be found within a few days, we will file our claim for the full settlement of them.
若數日內貨物不能運到，我們就提出全額清償索賠。
5.A claim for damage will be filed on us together with your surveyor’s report as evidence.
具體索賠要求，將隨同公證行的檢驗報告一起提交我方。
6.However, the B/L shows that when the shipping company received the goods, they were in apparent good condition. The liability is certainly not on our side.
但貨運提單顯示船公司收到貨時，貨物外表良好。因此，該損害我方并無責任。
7.Since this claim was filed two months after their arrival at your port, we regret that it cannot be accepted.
你方于該貨抵達你港二個月以后，才提出上項索賠，故我方歉難受理。
8.This consignment is not up to the standard stipulated in the contract. We are now lodging a claim with you.
這批貨的質量低于合同規定的'標準，現向你方提出索賠。
9.We regret very much that you shipped bulk goods not corresponding in quality with the sample.
你們運來的這批貨與樣品的質量不相符，我們深感遺憾。
10.One of the cases was badly smashed and the contents were seriously damaged.
其中的一個箱子散架了，里面的東西嚴重損壞。
11.We regret that the damages are chiefly due to poor packing which is not adequately reinforced.
很抱歉，損壞主要是由于沒有很好加固、包裝極差造成的。
12.There is a difference of 35 tons between the actual landed weight and the invoiced weight of this consignment.
這批貨的實際重量和發票上的重量相差35噸。
13.It is natural that you should be responsible for all the losses resulting from the delay shipment.
當然，你方應對延誤裝運造成的一切損失負責。
14.According to the surveyor’s report, the damage was due to rough (careless) handling during transit.
根據檢查員報告，損壞是由于運輸中操作不小心造成的。
15.Please check the matter up and let us have your instruction on the disposition of the incorrect shipment very soon.
請核實此事，并盡快通知我們處理誤送貨物的指示。
16.We hold the goods at your disposition.
我們保留貨物等候你們處置。
17.The case was broken and its contents were damaged.
箱子破裂，內裝貨物受損。
18.These errors on your part cause us to disappoint our important customers.
你方的這些差錯導致我方使一些重要的客戶失望。
19.On examination we found that the goods do not agree with the original sample.
經過檢查，我們發現貨物與原樣品不一致。
20.When unpacking the case, we found the colour unsatisfactory.
開箱后，我方發現顏色不令人滿意。
21.We find that the quality of your shipment is not in conformity with the agreed specification.
我們發現你方來貨的質量與所協定的規格不完全一致。
22.Upon examination, we found you have sent us the wrong goods.
通過檢查，我們發現你方發錯了貨。
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