商務禮儀18條：商務人士必備準則
1. What's the “first custom” in the international society? 被國際社會公認的“第一禮俗”是什么？
“Lady first”.女士優先。
2.What is the “Three A” principle in social communications? 社交中的“三A原則”指的是什么？
Accept, Appreciate, Admire接受對方，重視欣賞對方，贊美敬佩對方。
3.What does TOP mean in the international etiquette? 在國際禮儀中，TOP指的是哪三個原則？
Time, Objective and Place 時間，目的, 地點。
4.When you are talking with people from western countries, eight topics should be avoided. What are they? 和西方人交談時，應避免哪八個話題？
Age, marital status, salary, experience, address, personal life, religious belief, politics, and opinions about other people.年齡，婚否，收入，經歷，住址，個人生活，宗教信仰，政治見解，以及對他人的看法。
5.Which three words are the most common ones in social life? 哪三個詞在社交場合最常用？
Thanks, Excuse me (sorry), Please. 謝謝，對不起，請。
6.What are the requirements for appearance in social communication occasions? 社交場合的儀容要求是什么？
Natural, Harmonious, Beautiful自然，和諧，美觀。
7.Could you tell us the general rules for greetings? 打招呼致意的一般規則是什么？
* Gentlemen say hello first to ladies. 男性先向女性致意。
* Young men say hello first to elderly men. 年輕者先向年長者致意。
* The employees say hello to the employers.下級應向上級致意。
8.You want to visit a foreign friend, and what will you do first? 你想要拜訪一位外國朋友，首先應該怎么做？
You'd better make a phone call first to make an appointment. 你最好打電話預約一下。
9.To attend a formal party, how will you dress yourself? 參加正式晚會，應如何著裝？
An evening dress or a suit 晚裝或套裝。
10.On formal occasions, how many colors of all your clothes should be? 在正式場合，一個人全身服裝的顏色應該多少種？
No more than three. 最好不超過三種。
11.On formal occasions, what kind of shoes should a man wear? 在正式場合，男士應穿什么樣的鞋？
Black leather shoes.黑皮鞋。
12.On formal occasions, can a man match the black shoes with white socks? 在正式場合，男士的黑皮鞋可以和白襪子搭配嗎？
No, he can't. 不可以。
13.If the suit is buttoned, where should be the stickpin? 西裝系著扣時，領帶夾應在襯衫的哪兩粒鈕扣之間？
Between the second button and the third button of the shirt.夾在襯衫的.第二和第三粒鈕扣之間。
14.If the suit is unbuttoned, where should be the stickpin? 西裝敞著穿時，領帶夾應在襯衫的哪兩粒鈕扣之間？
Between the third button and the fourth button of the shirt.夾在襯衫的第三和第四粒鈕扣之間。
15.When your foreign friend says, “Your new dress is so beautiful.”what are you supposed to say? 當你的外國朋友對你說：“你的新衣服真漂亮!” 你應該怎么說？
You should say, “Thanks, I am glad you like it.” 你應該說：“謝謝，很高興你喜歡。”
16.When taking the escalator, which side should you stand on? 坐手扶電梯時，應站在靠哪邊的位置？
You should stand on the right side. Leave the left side for someone in rush. 應靠右側站立，為有急事的人空出左側通道。
17.In big parties, how do people get to know each other? 在大型聚會上,人們怎樣相識?
By making self-introduction.通過自我介紹。
18.When making self-introduction, how many minutes should it take? 做自我介紹時，多長時間為宜？
Half a minute, no more than one minute.半分鐘，不能超過一分鐘。
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